We try to be as honest and transparent as possible, but recently we had a complaint from a landlord over an overtime bill of $292.12, including tax. All charges were told to him and his tenant. He agreed to the prices.
The invoice break down:
Overtime Rate (09/08/12): $99.00 per hour x 2 hours: $198.00
Equipment Charge: $25.00
Trip Charge: $45.00
Tax: $24.12
Total: $292.12
I'll break it down further:
Overtime Rate (09/08/12): $99.00 per hour x 2 hours: $198.00. At that time, we were charging $66.00 per hour with 30 minute increments. O.T. is charged 50% more to bring the hourly rate to $99.00/hour. Still a deal at any time.
Equipment Charge: $25.00. Every plumbing company I've ever worked for charges for equipment and we're still far below what anyone charges. Try to rent an electrical 3/8th snake machine, an extension ladder, and 150' of electrical cord from Hardware Sales and see what it will cost you (a lot more than $25.00).
Trip Charge: $45.00. I wish we didn't have to charge that, but the cost of running a truck is almost prohibitive now. (my rant about gasoline and insurance deleted).
Tax: $24.12. Tax is 9%.
Total: $292.12 The total for that Sunday job is what most companies charge for regular time and good luck trying to reach them on a Sunday afternoon.
3 comments:
No worries. People complain because they're special and you're not. Your prices and service are just fine by me.
Don't worry let people say what they want to being a plumber I know that your price is quite genuine.
Plumber Roswell GA
So are these plumbers then losing a little bit of their reputation? My brother works up in Edmonton, Canada. I've also heard that he almost got caught in some scandal but somehow avoided it.
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