Friday, September 14, 2012

Ball Plumbing reviews from Google

Google's internet misplaced my reviews--not entirely their fault--except for the one bad one, so I'll post them here. Including the bad one...


Reviews
1 - 7 of 7  
Danielle ‎ - Feb 23, 2012
Recommend!! We had Robert replace our 1930's toilet and sewer pipes. He was professional, clearly answered our questions, and did great work. We liked him so much, we called again when we needed to replace a failed water heater. We trusted him to work in our house while we weren't home. He did great work, did it quickly, and with a great sense of humor. For both jobs the work was a fair price. Also, we love the toilet-shaped chocolates they give customers! 
1 out of 1 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate
Petlover ‎ - Dec 6, 2011
They overcharged me and then failed to put my house back the way they found it. The workmanship was very good. It's unclear where the high praise is coming from, unless the other reviews are friends and/or relatives of the company. I have lost faith in Google Reviews, since that is what I had based my patronage of this company upon. I will from this point forward only ask people I know personally for contractor recommendations. 
1 out of 5 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate
Response from the owner
This review is an anonymous, malicious lie. I would never do what's stated. We're the cheapest in town at $66.00 per hour. On our website, click Services & Rates for more info. All my reviews are from real customers.
Edit - Delete
Ball Plumbing - Tuesday, February 21, 2012
Verified owner

Sarah ‎ - Nov 16, 2011
I highly recommend Ball Plumbing for their high quality service and superior expertise. We had a kitchen sink installed along with a brand new garbage disposal. Robert went above and beyond to make sure the job was done correctly and in a timely fashion. We couldn't be happier! 
3 out of 4 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate
Michael ‎ - Nov 11, 2011
Very fast and helpful. Great service by Robert. I had a clogged drain which lead to having to remove the garbage disposal and replace the faucet. bigger job than I originally expected but everything was explained and made sense. I'd use them again. 
3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate
Chris ‎ - Apr 22, 2010
Great Experience! Ball Plumbing was very helpful when my toilet was overflowing. Even though it was after-hours, Ball Plumbing was at my house within half an hour and it was fixed in another thirty minutes. I highly recommend Ball Plumbing...the price was reasonable and the service was friendly and professional. 
3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate

Nickname unavailable ‎ - Dec 30, 2008
Very Thorough and efficient!! They showed up within 30 minute of being called to repair the broken pipes of our 1890's home. They provided excellent service for a decent price, without any hidden costs. I greatly appreciated their friendly and informative way of working with us to fix the problem. I will definitely use them in the future! 
3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate
patrickmccart43 ‎ - Oct 16, 2008
Excellent Service and Fair Pricing Real quick and easy evaluation of the situation and fair pricing for sure. Polite service and quick response. I have and older house that needed to be updated to protect the structural integrity of my kitchen and bath. Robert was here the next day after I had called to do the work, quote the price and finish the job thanks for the excellent service and plumbing. 
3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate

Thursday, September 13, 2012

Ball Plumbing labor rates increase

We're raising the Ball Plumbing plumber labor rates to $88.00 an hour after having it $66.00 an hour for a long time. The increase will put us just below market rates.

Commercial plumbing accounts will remain at the old rates for now and will continue to be based on past business totals.


The new minimum is $133.00. It includes one (1) hour of labor and the $45.00 service charge.
Plumbing apprentice or laborer rates increase to $44.00 an hour.
The 15 minute time increments will remain.
The $45.00 plumbing service charge remains.


Overtime plumber labor rates will remain 50% ($132.00/hour) for after 5:00pm and weekends.

The parts mark ups will remain 50% over our cost for plumbing products under $100.00 and 100% for items over $100.00. Our plumbing parts costs are mostly retail costs.

The price book (contract prices or flat rate) is based on the $66.00 price and will stay like that for now. We may charge extra for parts and part collection, as those prices have risen dramatically.

The website will be updated with these prices soon.


Wednesday, September 12, 2012

Google Places and Ball Plumbing

Google Places is (are?) having a hard time keeping Ball Plumbing listed in their numbered list, though the organic listing is showing nicely.

What a weird, wonderful and interesting e-era we live in. It makes the inventions of the radio and t.v. pale in comparison.

Tuesday, September 11, 2012

9/11/2001.

The day that changed America.

That day that changed me:

When I use Netflix, I check the date of the film to see if it's pre-9/11. Films/shows made post-9/11 are strongly preferred.

When I think of heroes, Flight 93 is the standard.

When I hear "911", my head twitches just a little.






Monday, September 10, 2012

SEO and Bellingham water meters

Man-o-man, I hate this computer stuff. I keep drifting off to things like plumbing, mechanical or female. If there's a local SEO who wants to trade plumbing for SEO work, contact me. Please.

Bellingham proper is getting more water meters installed with a deadline of 2014 to have the whole town metered. For those who don't know, most homes in Bellingham don't have a water meter. They pay a flat rate for the service. While most people are conserving water, there are lots of leaks and dripping faucets out there. If they were metered, those leaks would have been repaired immediately.

Sunday, September 9, 2012

I’ve spent most of today updating the website to meet Google’s new (to me) specs. My SEO skills were very 2001, but they worked for 5 years, so all is good. My site was a real mess, too.

 Google’s trying very hard to make their Google Places/Google+ as efficient as possible, which means reworking the system. Not easy to do considering how many changes businesses go through. We moved twice in three years and had to change and deleted listings and websites.

 My organic results have been nuked. My website was a mess with dead links, old keywords and wrong page titles. If I hadn’t been with Google since Day One, they would have nuked me long ago. I cleaned up all the pages and even read the directions Google supplies. Whoa.

 So, my DIY webmaster and SEO skills are now as sharp as a spoon. I hope to be listed again soon.

Friday, August 17, 2012