We've added a page on the website for feedback; look for the "Feedback Department" link on top. Customers can now email P.K. Rugh directly with problems concerning Ball Plumbing: pk@ballplumbing.net
P.K. Rugh is the new Vice President, but more on that later when all the state paperwork gets processed.
PK is a professional customer service manager with vast experience in the field. You'll like her.
P.S. Feedback isn't limited to complaining. If you're happy, let her know....
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