Wednesday, February 5, 2014

Installed a customer-supplied kitchen faucet

She calls us from Lowes, while waiting in line to purchase a cheapo Moen kitchen faucet. That wasn't the problem, though.

The problem was what a local plumbing company did to her before she found Ball Plumbing. They quoted pre-tax $479.00 installed for a similar faucet or $279.00, if she bought the faucet. When she balked, they charged her $49.00 call out charge.

I installed her kitchen faucet for the one hour minimum of $132.00, pre-tax. Took 40 minutes.

So, her cost was roughly $250.00 using our plumbing service and buying her own cheapo faucet. She saved $229.00 off the top. Well, add in the $49.00 service charge and it's lowered to $180.00, but that's still a savings.

If she would have bought our really nice stock model Delta kitchen faucet, her cost would have been pre-tax $375.00 for a really nice kitchen faucet. But, that's still $125.00 more than she wanted to spend in her Roosevelt neighborhood home.

Ball Plumbing charges $132.00 for the first hour, which includes travel and one hour of labor.

For each additional 15 minutes, it costs $22.00.

Really, it's cheap at half the price.......yuck yuck.

Thursday, January 23, 2014

Sewer Stoppage Charge

How much does it cost to unclog a sewer stoppage?

In 2010: $254.73 (Using the 2010 price book)
In 2014: $245.21 (Using the new hourly rate, as outlined below)

The drain stoppage I did yesterday took 90 minutes from arrival to getting paid. I had to search for the sewer access and then I ran the snake twice the full 100' to the city sewer.

That doesn't include the 5 minutes taking/processing the job order or the 20 minutes to drive there. Those costs are included in the first hour.

Plumber labor break down: $132.00/first hour. $44.00 for additional 30 minutes ($22.00/per 15 minutes) = $176.00

Equipment charge: $50.00 (The big sewer machine)

Tax: $19.21

Total: $245.21

That was for nearly 2 hours (if you include travel), plus equipment. It would have been faster if I didn't have to spend all that time searching for the sewer clean out. Plus, I had to clear the utility closet out to access the sewer clean out.

Wednesday, January 22, 2014

New Pricing

Actually, not new pricing, but different wording. The prices will stay the same this year.

This is how we charge:

First hour (includes travel, truck charge, etc): $132.00/ first hour.
Additional time will be charged every 15 minutes: $22.00/ per 15 minutes.

Helpers: $44.00/ first hour and $11.00/15 minutes thereafter.

Equipment and  parts will be marked up above our cost (not yours---yuck yuck). I did a price check and we're below Lowes prices on most things with far better quality.

Here's to a New Year in the U.S.A.!

Go 'Hawks Go.......................


Thursday, December 26, 2013

A Plumber's Christmas

This was a typical Christmas Day plumbing job in Blaine, Washington. We don't charge overtime or holiday rates for Christmas because.

Sewer stoppage Blaine, WA

Sewer Stoppage Ball Plumbing


Monday, December 23, 2013

Happy Holidays from Ball Plumbing

I hope everyone has a safe and sane holiday relatively free of plumbing emergencies.

May all your plumbing problems be small and your plumber honest! As honest as Ball Plumbing!




Tuesday, December 10, 2013

Frozen pipes

We've had a few calls in the last week for frozen pipes, but nothing like what happened in 2009.

Here is one from yesterday. We'll replace the entire pipe and hose bib tomorrow.

Garage broken water pipe damage Mt Vernon, Wa

Broken copper pipe from freeze Mt Vernon, Wa

Monday, December 9, 2013

Missing Google Reviews

These are some of the reviews that got eaten by the zombies that lurk in the Google servers. Actually, it's because of us moving offices around at the same time Google was revamping the system.

We try to offer the best service and prices around and sometimes even succeed!

1 - 7 of 7 Danielle ‎ - Feb 23, 2012 Recommend!! We had Robert replace our 1930's toilet and sewer pipes. He was professional, clearly answered our questions, and did great work. We liked him so much, we called again when we needed to replace a failed water heater. We trusted him to work in our house while we weren't home. He did great work, did it quickly, and with a great sense of humor. For both jobs the work was a fair price. Also, we love the toilet-shaped chocolates they give customers! 1 out of 1 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Sarah ‎ - Nov 16, 2011 I highly recommend Ball Plumbing for their high quality service and superior expertise. We had a kitchen sink installed along with a brand new garbage disposal. Robert went above and beyond to make sure the job was done correctly and in a timely fashion. We couldn't be happier! 3 out of 4 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Michael ‎ - Nov 11, 2011 Very fast and helpful. Great service by Robert. I had a clogged drain which lead to having to remove the garbage disposal and replace the faucet. bigger job than I originally expected but everything was explained and made sense. I'd use them again. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner .................................................................................................................. Chris ‎ - Apr 22, 2010 Great Experience! Ball Plumbing was very helpful when my toilet was overflowing. Even though it was after-hours, Ball Plumbing was at my house within half an hour and it was fixed in another thirty minutes. I highly recommend Ball Plumbing...the price was reasonable and the service was friendly and professional. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Nickname unavailable ‎ - Dec 30, 2008 Very Thorough and efficient!! They showed up within 30 minute of being called to repair the broken pipes of our 1890's home. They provided excellent service for a decent price, without any hidden costs. I greatly appreciated their friendly and informative way of working with us to fix the problem. I will definitely use them in the future! 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... patrickmccart43 ‎ - Oct 16, 2008 Excellent Service and Fair Pricing Real quick and easy evaluation of the situation and fair pricing for sure. Polite service and quick response. I have and older house that needed to be updated to protect the structural integrity of my kitchen and bath. Robert was here the next day after I had called to do the work, quote the price and finish the job thanks for the excellent service and plumbing. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner Edit - Delete
A Google User
A Google User
2 years ago
Very Helpful. Ball plumbing was a great choice when we had an overflowing/clogged toilet. They were up front about the cost, so there were no hidden fees. The plumber was friendly and respectful of our home, and even cleared our slow sink drain ...More