Thursday, December 26, 2013

A Plumber's Christmas

This was a typical Christmas Day plumbing job in Blaine, Washington. We don't charge overtime or holiday rates for Christmas because.

Sewer stoppage Blaine, WA

Sewer Stoppage Ball Plumbing


Monday, December 23, 2013

Happy Holidays from Ball Plumbing

I hope everyone has a safe and sane holiday relatively free of plumbing emergencies.

May all your plumbing problems be small and your plumber honest! As honest as Ball Plumbing!




Tuesday, December 10, 2013

Frozen pipes

We've had a few calls in the last week for frozen pipes, but nothing like what happened in 2009.

Here is one from yesterday. We'll replace the entire pipe and hose bib tomorrow.

Garage broken water pipe damage Mt Vernon, Wa

Broken copper pipe from freeze Mt Vernon, Wa

Monday, December 9, 2013

Missing Google Reviews

These are some of the reviews that got eaten by the zombies that lurk in the Google servers. Actually, it's because of us moving offices around at the same time Google was revamping the system.

We try to offer the best service and prices around and sometimes even succeed!

1 - 7 of 7 Danielle ‎ - Feb 23, 2012 Recommend!! We had Robert replace our 1930's toilet and sewer pipes. He was professional, clearly answered our questions, and did great work. We liked him so much, we called again when we needed to replace a failed water heater. We trusted him to work in our house while we weren't home. He did great work, did it quickly, and with a great sense of humor. For both jobs the work was a fair price. Also, we love the toilet-shaped chocolates they give customers! 1 out of 1 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Sarah ‎ - Nov 16, 2011 I highly recommend Ball Plumbing for their high quality service and superior expertise. We had a kitchen sink installed along with a brand new garbage disposal. Robert went above and beyond to make sure the job was done correctly and in a timely fashion. We couldn't be happier! 3 out of 4 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Michael ‎ - Nov 11, 2011 Very fast and helpful. Great service by Robert. I had a clogged drain which lead to having to remove the garbage disposal and replace the faucet. bigger job than I originally expected but everything was explained and made sense. I'd use them again. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner .................................................................................................................. Chris ‎ - Apr 22, 2010 Great Experience! Ball Plumbing was very helpful when my toilet was overflowing. Even though it was after-hours, Ball Plumbing was at my house within half an hour and it was fixed in another thirty minutes. I highly recommend Ball Plumbing...the price was reasonable and the service was friendly and professional. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... Nickname unavailable ‎ - Dec 30, 2008 Very Thorough and efficient!! They showed up within 30 minute of being called to repair the broken pipes of our 1890's home. They provided excellent service for a decent price, without any hidden costs. I greatly appreciated their friendly and informative way of working with us to fix the problem. I will definitely use them in the future! 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner ................................................................................................................... patrickmccart43 ‎ - Oct 16, 2008 Excellent Service and Fair Pricing Real quick and easy evaluation of the situation and fair pricing for sure. Polite service and quick response. I have and older house that needed to be updated to protect the structural integrity of my kitchen and bath. Robert was here the next day after I had called to do the work, quote the price and finish the job thanks for the excellent service and plumbing. 3 out of 3 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate Respond publicly as the owner Edit - Delete
A Google User
A Google User
2 years ago
Very Helpful. Ball plumbing was a great choice when we had an overflowing/clogged toilet. They were up front about the cost, so there were no hidden fees. The plumber was friendly and respectful of our home, and even cleared our slow sink drain ...More

Friday, November 29, 2013

Sedro-Woolley Septic Tank

This was a very, very old house that had the original cement sewer drain stubbing out of the foundation. From that point, it went to a Big Box thin walled drain pipe that isn't code for anything I know of (first picture.

Then, it connected to the original cement sewer sections that were crumbling for the last few decdes.

Then, it connected to 2" ABS drain.

Then, it was pushed into the concrete septic tank.

All in 15 feet.

Happy Thanksgiving!

Sedro-Woolley, Wa sewer Ball Plumbing

New sewer in Sedro-Woolley, Wa Ball Plumbing

Friday, November 15, 2013

Plumber's Service Charges

Ball Plumbing charges a service charge of $45.00. We started this when fuel prices started to skyrocket and will stop when the fuel prices get back to 2009 prices.

Much confusion about the "service charge", though. I looked the term up in the online Merriam-Webster dictionary, which doesn't charge a service charge for their service. Based on the first definition, our use of the term "service charge" is correct, in that we charge another fee in addition to our minimum fee of $88.00, which covers one hour of labor.

Tax and parts are always separate and without fail will surprise everyone including us.

I bet the term confusion stems from some plumbers using the term "service charge" to get paid for outrageous estimates. It's a nicer term than "estimate fee", I guess. I don't know, but it sure is annoying.

service charge

 noun
: an amount of money that is charged for a particular service in addition to a basic fee
: an amount of money that is paid to the owner of an apartment building for services (such as garbage collection)
: a charge added to a bill in a restaurant to pay for the work of the waitress or waiter


Tuesday, November 12, 2013

Sudden Valley toilet replacement

Once upon a time, a black Kohler toilet was the ultimate in bathroom style. Today, not so much.

We replaced it with a toilet that we have had great success with for a much lower price in its class. It's also a Comfort Height model that's app. 16.5" high from floor to bowl rim. The seat is a slow closing model with easy removable hinges for cleaning.

Kohler toilet circa 1975

New toilet 2013